Ireland Kiribati Last week I received a small, inexpensive computer part with free shipping included. I've never heard of a policy like this before. Yemen Greenland Uruguay Think someone should talk to the service rep, as my main complaint was the way I was treated. FYI: It's the way things work. USA France You must include all the manufacturers packaging, materials, and accessories, like instruction booklets, packing inserts, and blank warranty cards, along with the product. As per the Adorama return policy, international customers must specify the items they are returning as vendor returns to avoid duties and customs. Packages cannot be rerouted or picked up from UPS. If you have received the delivery of an oversized item directly from the manufacturer, you will be eligible to return it only to their location. 1. Turks & Caicos Isles Guam Central African Martinique Moving any product from it's point of origin to the point of sale is expensive. If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees, or shipping charges incurred from this return will be the responsibility of the customer. There was a $47.97 deducted from the total I originally payed. 30 Day Return Policy For the first 30 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges. Turkmenistam As long as you return your item within 30 days of original purchase, you will be refunded (minus the cost of shipping). Slovenia If you are unsatisfied with your Purchase. South Africa However, if you really check out pricing you will find that shipping costs are distributed differently. Namibia My Name is Blake. . Denmark shipping included. with no regrets. To register Adorama customers, you must simply go to your orders page and initiate a self-return process. Mozambique We're talking about 1 week delay. We Guarantee same day shipping for orders received, processed and verified by 1:00 P.M. Taiwan Tunisia The camera cards that weigh next to nothing ship with the camera and "free shipping". Belarus Kyrgyzstan It arrives and, for whatever reason, I decide to return it unopened. Monteserrat I understand completely, one item was charged for shipping and one item wasn't charged for shipping. A signature is required for most UPS shipments upon receipt. Marshall Islands Worry-free return! Puerto Rico hotdog321's gear list: hotdog321's gear list. Get a return. Our re-stocking fee isn't usually more than 15% - which is to cover the cost to us of needing to sell it as open box. Mongolia You must include all the manufacturer's packaging, materials, and accessories, like . Please place your order in the Shopping Cart to view shipping charges. Belgium Thread started 07 Mar 2017 (Tuesday) 14:00. Vatican City When Adorama gets it, they credit me $90. Be sure to compare the total cost of an item, including shipping, before making a purchase. Cyprus Tanzania Contact us to report a missing item from your shipment. All Rights Reserved. Nicaragua Spain If you visit the Adorama store, the hours are Sunday 9:30 am to 5:00 pm. With all manufacturer's materials and accessories, including booklets, packing inserts . Ecuador When I returned it I was charged a 20% return fee and had to pay for the free shipping they provided as well as shipping to them. 5D Mk IV | 24-105L | 85 1.8 | 70-200L 2.8 IS MkII | 100-400L MkII, Thank you for your kind feedback; all the more reason I don't want to lose you as a customer, so need to make you aware of the following:1. As long as you place your Adorama order by 2:00 PM Easter Time, your order will be shipped out on the same day. Never was, never will.What i love about Amazon is the easy process you can do with a few click of your mouse. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from refund or credit. Why offer free shipping at all if it's not actually free to the buyer? View Cart . non-registered users have to create an account by using the email address they used at the time of making the original purchase. Zambia. Copyright Retailer Shipping Policies. Malawi Special shipping rules apply to GSA, Federal and Local Government, and Educational customers. Adorama is closed on Saturdays. This is about Adorama's free shipping not actually being free. $299.90 & FREE Shipping. From what you've described, if the free outbound shipping was not charged on the returned monolight, your wife may have got lucky.The policy is to always deduct the outbound shipping cost on change-of-mind-returns. Barbados Please understand that we are not responsible for customer errors such as spelling or grammatical . Customer Service Track Your Order Track Your Order Shipping & Delivery In-Store Pickup International Orders Return Policy . You can also track your order by click here and: Adorama offers the convenience of in-store pickup at our retail store located at 42 West 18th Street, New York City, NY 10011. adorama: bad service - See 91 traveler reviews, 10 candid photos, and great deals for New York City, NY, at Tripadvisor. The company allows you to return your purchase from Adorama to get a full refund on or before 30 days from your purchase date. Adorama lost me as a customer last year. Amazon does not give free returns for just not wanting an item. Orders for in-stock items placed on business days before 8:00 PM ET (Eastern Time) are typically shipped the same day (subject to verification, click here for details). So, it may take 3-5 business days to get a refund from Adorama. Enter the Adorama Order number as well as the billing zip code or email address associated with the order. me thinks it's hilarious a B&H banner is hanging all over this thread. Sierra Leone Singapore You will pay return shipping if that is the only reason you are returning it. Here's the second sentence of Amazon's disclaimer that you didn't respond to: NOTE: Return shipping MAY be deducted from the amount of your refund if the reason for your return is not the result of Amazon error. The products you are returning must be in brand new, mint condition. See Map / See directions. Croatia Portugal Bulgaria Argentina Maldives Adorama ships throughout the U.S., Canada and to over 200 countries worldwide. Oversize items like large televisions, which ship by truck, might ship a day later. Shipments can be sent to both P.O. Amazon sends you a return label. Get it Dec 7 - 12. Orders received after these times or those which require verification (see below) will be processed the next business day. Many times, retailers will advertise a low price for a adorama return policy, but then charge high shipping costs which can end up costing more than the adorama return policy itself. If there is a problem with your order, you will receive an e-mail within one business day to advise you about the situation. Because my wife also return a $600.00 mono light and the total amount including shipping frees was refunded. Please allow additional time for orders shipped to these addresses. Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more and all is free. . Latvia Honduras Japan The return shipping cost (the cost to send an item back to us) is not refundable. Costa Rica You have to contact them before initiating a return so that you may get the best possible assistance regarding the return of an oversized item. If the order error was due to a website bug, IMHO, Adorama should be responsible for the shipping fee. Antigua & Barbuda Once an order has shipped out, we will send you an e-mail with the tracking number. you'll see. I'll take it as the wife was lucky on the mono light and I was not. . Kuwait In reply to pittguy53178 Sep 23, 2010 If you happen to have a Costco in your area and are a member, you can order online or purchase the cam in the store, and both ways it is a 90 day return policy, no questions asked. https://www.amazon.com isplay.html?nodeId=901926. Adorama Return Policy. Tiger Direct is the firm I talked about in my post. We all make mistakes, it's called human error, but to publicly chastise a company for a few bucks you "lost"on free shipping is uncalled for. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product . British Virgin Islan Damaged in delivery: If there is damage to the package, or if merchandise is missing, please keep the original shipping carton and contact us immediately so we can issue a damage claim with the carrier. The company allows you to return your purchase from Adorama to get a full refund on or before 30 days from your purchase date. Jamaica The return shipping cost (the cost to send an item back to us) is not refundable. Please email me: [email protected] with both order numbers so I can look into this. French Guiana So what is the complete Adorama return policy? You got to love their prime shipping option.2. Once again, Amazon will issue you a UPS label, UPS driver pick it up. Mauritania Sweden Note: Please allow 6-8 weeks for orders shipped to military APO/FPO addresses for them to be delivered. Hungary Azerbaijan However, particularly with long-standing customers I will always make every effort to cross-ship once we can see a return tracking by UPS.BTW, Adorama's VIP 360 program also gives you free returns (and many other benefits, including free warranty cover) - for UP TO 60 days!!! Lesotho Through This Blog, I try to solve some Business Related Queries. Orders for in-stock items placed on business days before 8:00 PM ET (Eastern Time) are generally shipped the same day (subject to verification, click here for details). Slovakia Saudi Arabia Orders must be greater than $49 to qualify, and must be shipping within the *contiguous 48 U.S. states*. 1. Bought a gift for a friend, he couldn't use it - Yeah I got $200 back on a $400 purchase. This offer is a benefit of Adorama VIP and valid on all qualifying VIP customer purchases, and cannot be combined with additional discounts, closeout sales, special offers, etc. Please dont return the merchandise without going through these steps, as it delays the replacement of the order or the issuance of a credit. Adorama has no control over these charges and cannot predict what they might be. Get a replacement. Just because you never heard of a shipping policy like that doesn't mean that others haven't. As per theAdorama Return Policy,non-registered users have to create an account by using the email address they used at the time of making the original purchase. . Can you point to where in Amazon's policies it states that? you get your FULL refund whether the it has the free shipping cost when you bought it or not. Please note weekend orders, placed on Fridays after 1:00 PM ET will be processed on the following . You will be responsible for paying the return shipping cost. Norfolk Island Don't be a stranger - register now and start posting! Aruba The camera cards that weigh next to nothing ship with the camera and "free shipping". Shipping cost, delivery date, and order total (including tax) shown at checkout. The customer must know a products process and terms and conditions before initiating a purchase from that particular brand. Monday through Thursday, the store is open 9:00 am to 8:00 pm. As a matter of fact, just bought some stuff from you guys 2 days ago (A2017031412521472924). * Valid only on Standard Shipping with a maximum discount of $50. This is pretty common, nothing new or exciting in Adorama enforcing this policy. As soon as the company receives your return package, they will start to process your refund. If your print product has a defect, we will fix or replace it at our expense. Great Britain You can return products to Adorama for any reason within 30 days of purchase for a full refund, minus the shipping charges. However, this excludes shipping costs, which the customer must cover, and the product cannot be returned if it is missing the Universal Product Code (UPC). A simple answer, straight forward answer. Mendel Mendlowits set up this company. Cayman Islands As soon as the company receives your return package, they will start to process your refund. However, if you really check out pricing you will find that shipping costs are distributed differently. "Items that qualified for free shipping that are being returned will have our shipping charges deducted from the refund or credit. Armenia Adorama's ridiculous return policy. I later had to return a lens from B&H Photo right at the . I think Bruce understands me on this. I thought I was going insane about this return policy. What items does Adorama not accept as a return? Palau Shipping costs are computed on the Adorama website or in-store once you've provided the exact location. Missing items: All missing items claims must be reported within five business days of delivery. Australia Shipping information for hundreds of retailers, all in one place. I ordered a camera, Canon M5, for the wife at Christmas time only to find out my wife wants the Sony A7IIR camera instead. El Salvador Helen: I do appreciate your help and I completely understand your logic but this is the first time I have seen a policy like this for online retail. International shipments are subject to import fees, duties, and taxes (which are levied once a shipment reaches the destination country) in addition to the brokerage fees/custom clearance charges that may be imposed by the carrier. What is the Adorama Return Policy for non-registered users? Returned or exchanged products must be in brand new, mint condition, and have all original manufacturer's packaging, materials, and accessories, including instruction booklets, packing inserts . Ethiopia St.Lucia Some Items are excluded. St.Vincent&Grenadine The part highlighted in red may or may not be relevant. Adorama's ridiculous return policy. South Korea Please contact us if you wish to cancel or change these items. This isn't about free shipping both ways. The bottom line is; Amazon is funded by shareholders, Adorama is a family business. Ukraine St.Barthelemy Please note weekend orders, placed on Fridays after 1:00 PM ET will be processed on the following Monday. Cameroon ET (Eastern Time) Monday Thursday, and before 8:30 A.M. Choose the in-store pickup option located at the top of the checkout page. Faeroe Islands Estonia Switzerland How long does it take to get a refund from Adorama? To check the shipping charges for different shipping methods or for international shipping, please add the items to your shopping cart. That statement dose not say sometimes we charge and sometimes we won't charge. The example OP gave was that he paid $630 for a lens with free shipping. Please see the listing here. Low Cost Per Print Save up to 80% on the cost of ink compared to high-yield laser cartridges with a low cost per print of less than 2 cents per page. PO box addresses as well as shipping to Hawaii, Alaska or Puerto Rico are not included in this offer. Eqiatorial Guinea I'm with the OP here. (with no deduction for the outbound shipping cost)..https://www.adorama.com/g/VIPTerms, No worry Helen. Any company that refunds your initial order shipping plus return shipping is probably out of business, or they have jacked up the cost of the merchandise to cover shipping round trip. Adorama Shipping Cost - How Much Is Adorama Shipping? Brunei Read Rue 21 Return Policy, Evo Return Policy. St.Kitts & Nevis Germany I am not confused but it seems Adorama is confused about their own return policy. From what you've described, if the free outbound shipping was not charged on the returned monolight, your wife may have got lucky. Luxembourg American Samoa Cote d`Ivoire My son must use Amazon more because he has a Amazon Prime account. Amazon.com Returns Policies: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. So I returned the Canon M5 camera paying for the return shipping. Shipping costs are a major part of both retail and wholesale pricing. This is about Adorama's free shipping not actually being free. Bahamas The products you are returning must be in brand new, mint condition. Orders are generally delivered based on the shipping timeframe selected during checkout. Read Clearly Return Policy, Net A Porter Return Policy. United Arab Emirates Do not sign the delivery manifest until you have inspected the item. Not added . St Helena that has free shipping. I Am From Sitka, Alaska. Please allow additional time for shipments to U.S. territories, P.O. Niger If you have an Adorama account, simply log into your account using your e-mail address and password, then click on your order number in your order history. Yes, Adorama ships throughout the U.S., Canada and to over 200 countries worldwide. Please email me: [email protected] with both order numbers so I can look into this. Senegal What gurk said, and if you ordered one product and received a different one that's about as defective as a product can get. Not to worry, you can easily return it by knowing the Adorama Return Policy and its instructions. $100 - $10 (I'm guessing and just using for illustration purposes) for their regular shipping charge. Re: Adorama have best return policy? They also have moved to not even needing a return label. Take all those lost shipping charges and we would all end up paying something like $3,000 for a Rebel. Romania Botswana Take all those lost shipping charges and we would all end up paying something like $3,000 for a Rebel. I know what you'll be unwrapping tomorrow!!! I really am sorry you feel that way; I guess if the item hadn't come with 'free' shipping then we wouldn't be having this discussion. Don't understand why one item is treated differently than another item. You can easily return them if they successfully meet their standard return requirements. One item Adorama charges for shipping when an item is returned and the other item Adorama doesn't charge/deduct shipping. So make sure to check Adorama's return and refund policy before you checkout your order. Georgia Go figure. they did. Republic of Congo As soon as they open an account, they will be able to start the self-return process. I love their free hassle return. They will notify you by sending you an email as soon as your return is processed. I love adorama. Here's the bottom line is this in Adorama's policies that you agree to by placing an order? Bhutan For the first 30 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges. OR. Central African Rep Products can be returned to: Printique. Wallis & Futuna Is The shipping charges are not eligible to be refunded. OP: Eight FM posts under your belt, four of them on this bitch session that turns out to be your mistake. . Going back 10 or 12 years we used to cross-ship, but were repeatedly 'burned' by customers sending us boxes of old books or house bricks!! Thailand Please visit your homepage for details. Tajikistan Guadeloupe Ships from and sold by Adorama. Lebanon Adorama Camera makes every effort to get your order to you as soon as possible. Canada You can't underwrite those costs in the super competitive NY (online) camera business and survive. B&H supplied me with return shipping pre-paid. You will receive an email indicating that Your order is ready for in-store pickup, You can pick up the order during store hours. Tuvalu However, i start to shift my shopping to Amazon nowadays. The Adorama return policy gives customers 30 days to send back any items they're unhappy with for a full refund (minus the cost of initial shipping). If the merchandise is damaged, please make a notation on the delivery manifest, and have the person delivering the merchandise sign as well. Due to high international shipping costs, taxes, and duty fees, we cannot ship any order that includes backordered items. Cambodia Guinea With Amazon, i can have the replacement in the same day or the next 2 days. Financially it wasn't viable for us as a blanket policy. "I see that, so why was one item charged and the other was not charged? Hong Kong Deal with the expense. Dominican Republic We have tried to prove every minute detail of. Seychelles Someone must be at the address to receive the package and sign for it. That nice to know about Amazon. Tonga If it's customer service you're after, call 1-800-815-0702 Monday through Thursday 9:00 am to 7:30 pm or on Fridays . Both items were free delivery, paid for return shipping on both items. . Please note weekend orders, placed on Fridays after 1:00 PM ET will be processed on the following Monday. Order at will with no regrets. Iceland This area is what BH and adorama can't match. Shipping charges are not included in our pricing. Laos The policy is to always deduct the outbound shipping cost on change-of-mind-returns. If I may state this. Shipping rates and Return policy . San Marino You can opt to buy online and pick up your order for free at the Adorama store in New York City to save on shipping costs. Sri Lanka Gabon After purchasing any Cameras, lenses, Audio, or Video from Adorama. What I used to get for $4.50 shipped to PA now costs $9.50. Maybe Adorama just likes my wife better then they do me. So, I'm out $20. Adorama accepts returns of any merchandise within 30 days from the purchase for a full money-back refund, minus the shipping charges. All About the Adorama Return Policy. If i need to return an item for replacement, i have to wait couples days for adorama or BH get the item back then process it then credit it back then i can order a new one. They have 365 days return and you can return an item in new condition on the 364th day and they still provide you with a shipping label for free. Venezuela Madagascar Fridays the store opens at 9:00 am and closes at 2:00 pm. Youll see notes on eligible product pages, and youll automatically have a notice in your shopping cart at check out whenever your order is eligible. Solomon Islands So, it may take 3-5 business days to get a refund from Adorama. Adorama is a camera, electronics, and film equipment retailer launched in 1974. Belize Just click on the link and it will take you to the carriers website. boxes, or military APO/FPO addresses. Adorama Has Horrible Returns Policy. I love Helen for her professional/courteous attitude here. I tried to explain that I wasn't confused, that the confusion was really at their end not mine. Returns must be in new condition with all the original packaging . Chile Dominica Vanuatu Gibraltar But as it's not stated that they will do this in the return policy, it would be out of courtesy. boxes, or military APO/FPO addresses. Adorama ships orders in the United States, Canada, and over 200 countries worldwide. Mcdonalds Store Manager Salary (Salary, Responsibilities), Lego Gift Card (Where To Buy, How To Use, Expire, Balance), Hot Topic Return Policy (**Return Guide**), Crutchfield Return Policy (**Detailed Return Guide**), Dicks Gift Card Balance (How To Check, Expire, Card Work), Mcdonalds Employee Benefits (Health, Discount, Education). Nepal So why do I say Adorama is confused and not me? Refund Policy. 4. Guyana We will hold the order until all items are in stock and available to ship. Burundi Colombia For Helen's benefit, I'll explain it again. Did you pay a delivery charge or did you opt for FREE delivery. If you click on the link, it will take you to the tracking information for your order. 370 19th St, Brooklyn, NY 11215, United States. They went with a 15% restocking fee, I believe. Liberia Macedonia Netherlands Qatar TVs or other items shipped by truck: Upon delivery, please inspect the item to be sure its the correct model, in operable condition, and not damaged. And so much for ethics. Virgin Islands Bermuda Adorama Camera makes every effort to get your order to you as soon as possible. The popular "free" shipping is to encourage buyers to spend in these days of economic turmoil. Phillipines Mauritius I Love to write and Talk about Business and Business related information. Mali If you refuse to accept the package after shipping, the company will cut down on the return shipping fees from your refundable amount. Rwanda boxes and military APO/FPO addresses. Shipping costs are a major part of both retail and wholesale pricing. The products that Adorama does not accept as a return are as follows: If you have installed the toner on a printer, you will not be able to return it. Western Samoa I'll repeat: go to a camera store, and/or rent the candidate. Paraguay I purchased a Nexus 7 tablet and had problems with it. Mexico and used Amazon's shipping labels at no cost. Togo Craig, Remember, Stressed spelled backward is Desserts.Suggestions welcome.Sony A7rIV, Sigma 24-70 f2.8, Sigma, 14-24 f2.8, Sony 100-400G, Godox V860II. Just my opinion to avoid this company. Serbia Papua New Guinea Read Visions Return Policy, Browns Return Policy. Sudan They will ship the same item out FIRST and at the same time, issue you a UPS label so UPS can pick it up for you. So, in case you are not completely happy with your purchase for any reason, you just have to go through their easy self-service return process. (this ad will go away when you log in as a registered member). Adorama and B&H are "brick and mortar" stores. What is the Adorama Return Policy for International Customers? Add to Cart . Best Buy used to have a liberal return policy, until the college students decided that it was okay to "buy" a laptop for a project, then return the laptop after using it for 3 weeks for school. New Caledonia Bangladesh Jordan The following is from Tiger Direct's website: Actually Amazon says RETURN SHIPPING taken out of the refund and not the original shipping costs. Find your country Libya For me to assume that they would pay for shipping both ways on a return item is, what's the phrase (? Now you must go through this article to understand its return policy. We all know that oversized items are shipped via truck. A forum thread in FORUMS Marketplace & Market Info Market Watch The shipping charges are not eligible to be refunded. I called and they said I could return it for a full refund. Here are 6 frequently asked questions regarding shipping cost, shipping time, and returns when you want to order from Adorama and use MyUS to forward the package to you: 1. Albania Finland ET (Eastern Time) on Friday. They will notify you by sending you an email as soon as your return is processed. Just hung up the phone with a Adorama service rep who felt I was confused about their return policy. As soon as they open an account, they will be able to start the self-return process. He returned the lens at his expense, and Adorama refunded only $621. On their website, Adorama provides extensive details of their refund policy, having a 30-day return policy for a full money-back refund. Macau Not all items from Amazon can be refunded before a return is received back (I don't know how this is decided): https://www.amazon.com isplay.html?nodeId=9019262. It is headquartered in the United States, New York City, and New York. Add to Cart. Burkina Faso Benin Chad Montenegro But I am well aware I have no proof so it is what it is. Adorama Return Policy and Price Adjustments Thanks to their reputation as a marketplace for reselling and renting used equipment, returning your electronics to Adorama is pretty simple. The customer must know a products process and terms and conditions before initiating a purchase from that particular brand. Zappos is the only company ever I've seen that does free shipping both ways. Helen, this is why you are very good at your job. Andorra Added . Norway Items that qualified for free shipping that are being returned will have our shipping charges deducted from the refund or credit. All I have every order from Amazon is coffee. . Italy If you have already used the underwater equipment, you cannot initiate a return. Adorama stated that was the shipping charge that is not refunded. Trinidad & Tobago No run a round or telling me (the customer) that they are confused and don't understand.Thanks Helen. Angola New Zealand Bosnia Eritrea If you require additional help to receive your package, please contact us. Guatemala LIKES 1. I bought a laptop from the store Sales and shipping costs were not calculated in the sale and only when the product arrives do you suddenly add a high payment! These charges must be borne by the recipient. French Polynesia They will give you 2 options. Fed St of Micronesia Netherlands Antilles Adorama customer support - phone / chat, return policy, order info, payment methods, shipping, international orders, hours & operations, store details and many more info. Once you sign for the item, you are accepting the product as is. Malta Peru Most items will be eligible for free, expedited (1-3 Day) shipping when ordered through our web site. Guinea-Bissau The company believes that to maintain the best online shopping experience, they must satisfy their customers 100% with every purchase. The popular "free" shipping is to encourage buyers to spend in these days of economic turmoil. To qualify for a return, products must be: In brand new condition. Poland Cook Islands Swaziland In the original packaging. Lichtenstein Owner of this Blog. This isn't about free shipping both ways. http://www.tigerdirect.com/sectors/help/return.asp, http://www.amazon.com/gp/help/customer/display.html?nodeId=901888. Oman I don't abuse the system. I pay $10 to ship it back. What Retailer Has A Good Returns Policy? What is the Adorama Return Policy for Oversized Items? Israel Djibouti Waited for the return to show up on my credit card statement which it did but not for the full amount. Go figure. they did. . Cape Verde Sorry, expedited shipping is not available for shipments to, U.S. territories, P.O. Adorama.com has a 50% restocking fee, FYI for you XMAS shoppers this season. Panama To pick up your order, please bring your Credit Card which will be charged at time of pickup.Note. Contact us within 48 business hours to report the damage. There are generally options that allow for expedited shipping that are displayed at checkout, at an additional cost, subject to terms and conditions of inventory etc. Kazakhstan Nauru Godox S2 Speedlite Bracket for Godox AD200Pro, AD200, AD400Pro, for V1 Round Head . Uzbekistan Both items were returned in new condition wrapped and package the same as received. Czech Republic United Kingdom Now you must go through this article to understand its return policy. Gambia Suriname If you return your product, we will issue you a credit for its full value. Plus I really don't like being told and treated like I don't understand simple retail return polices. India I have ordered many things from B&H from 1975 to present. ), oh, "a ridiculous return policy". Austria Bahrain Still have the love for adorama. Fiji Lithuania . The tracking number will appear under the Status & Tracking column. Egypt Turkey All items must be sent back in the condition . Orders for in-stock items placed on business days before 8:00 PM ET (Eastern Time) are generally shipped the same day (subject to verification, click here for details). We have tried to prove every minute detail ofthe Adorama Return Policy. Just start a return and UPS will come with a label. You have to remove all pre-existing labels from the box, which are not so necessary. What I used to get for $4.50 shipped to PA now costs $9.50. Monaco Grenada It means that the buyer takes no responsibility for any shipping charges. 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