my clients can PING every host on local net but not on the internet. If a post solvesyourquestion please use the'Verify Answer' button. You can troubleshoot issues such as packet loss, connectivity, and discrepancies in your network. Run one of the following commands. The delay is related to how many "routes" it traverses and if an IPS rule is enabled. Right-click the resulting entry and choose "Run as Administrator." To enable ping requests, you're going to create two exceptions to allow traffic through the firewallone for ICMPv4 requests and one for ICMPv6 requests. find any discrepancies in the network or the ISP network within milliseconds. !!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!.!!!!!.!!!!!!!!!!!!!!!!!!!!!. Semi-related to this question: I have not yet worked with a RED, do those support the same local ping & traceroute diagnostics as an XG? Semi-related to this question: I have not yet worked with a RED, do those support the same local ping & traceroute diagnostics as an XG? RED devices are controlled by XG so you can allow ping from RED zones. SKU: HAH-SUPCRCUAA-36MT0-C1S Condition: New Availability: YES - Request A Quote | Email: [email protected] | Call Us: +1 888 988 5472 | NOTE: Images may not be exact Required A Volume Purchase: Contact us for a volume pricing | [email protected] Current Stock: Quantity: Add to Wish List Overview Other Details Product Description GO to VPN > IPsec connection > Add to create connect with the following paremeters. Sophos Firewall will declare WAN Port2 as down if the default gateway, 8.8.8.8 and 1.1.1.1 becomes ping unreachable for 10 seconds. In this example, we used Putty. All the options mentioned below can be accessed underMONITOR & ANALYZE > Diagnostics >Tools. Disclaimer: This information is posted as-is and the content should be referenced at your own risk. Click Save. Based on the response time, of each server, you can prioritize the DNS server. Solution Brief: Sophos Firewall Today's rapidly changing threat landscape means that firewalls need to do more than ever before. Sophos Firewall offers extensive feature sets that enable organization of all sizes to deploy the security gateway setup that best suits their environment. Go to Administration > Device access and enable Ping/Ping6 and Dynamic Routing for the VPN Zone. The file contains details such as a list of all the processes currently running on the system, and resource usage, in encrypted form. 1. Traceroute determines the network connection between the device and a host on the network. IP address/Hostname:Specify the IP address (IPv4/IPv6) or fully qualified domain name. Otherwise, try to access the device on the correct IP and port. Before generating a log file, turn on debug mode by typing the following command on the command-line interface (CLI): You can't turn on debug mode if you only want to generate a system snapshot. Click Save. By default, debug mode is turned off for all subsystems. Run the command set ips ac_atp exception fwrules 1,2. IP address (IPv4 or IPv6) or fully qualified domain name (FQDN) to resolve. Join this channel to get access to perks:https://www.youtube.com/channel/UCEHAbaOWuNl4MLPHHAebsWA/joinMy Amazon Affiliate Products ListSophos XG 85 Enterpris. Then click on Activate Device . It sends a domain name query packet to a configured domain name system (DNS) server. Add an IPsec connection at the head office Create and activate an IPsec connection at the head office. Create a host for the branch LAN. Using interval timing and response rate, ping estimates the round-trip time and packet loss rate between hosts.The following ping options are available:Gateway is ping visible: The gateway responds to ICMP echo request packets. 1. Create a host for the head office LAN. Default is 32 bytes but you can select size range between 1 to 65507. Sophos Firewall: GUI Troubleshooting Tools, In this article, we will take a look at the GUI options for the troubleshooting in Sophos XG. Sophos Firewall requires membership for participation - click to join, https://community.sophos.com/community-chat/f/user-assistance-feedback. On the Network Protection > Firewall > ICMP tab you can configure the settings for the Internet Control Message Protocol (ICMP). You can specify the following CTR settings: When you generate a log files CTR, the following complete log files are collected: - syslog.log - postgres.log - reportdb.log - applog.log. Enter the required details under the Traceroute section. Go to VPN > IPsec connections.Under the IPsec Connections section, click Add and configure the RBVPN connection as shown below. Size:Specify the ping packet size, in bytes. In addition, the last 1,000 lines of all other log files are collected. Being able to push out pings as fast as the receiving device can respond from our non-Sophos routers & firewalls has been a valuable troubleshooting tool for isolating both lan & isp issues. Go to admin > Console and press Enter. Go to the Apps tab. Choose the app for which you want to define the app configurations. Allowing any ICMP traffic on this tab will override ICMP settings being made in the firewall. By default, Sophos Firewall is configured for port 3128. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!!!!!!.!!!!!!!!!!!!! The parameters used and their descriptions are: IP address/Hostname:IP address (IPv4/IPv6) or fully qualified domain name that needs to be resolved. Select the Phase 1 Settings tab. Sophos XG Firewall v18 : How to configure port forwarding | Remote Desktop Allow | DNAT Server Rule Infotech Prithviraj 5.9K views 1 year ago How to Publish sever in Sophos XG firewall to. You can view statistics to diagnose connectivity and network issues and test network communication. ping Sends ICMP ECHO_REQUEST packets to IPv4 network hosts and listens for the corresponding ECHO_REPLY. This feature is enabled by default. Enter your password. Configure the device access. Select 4. More Than a Firewall - Our add-ons provide easy options for plug and play site-to-site . That should allow you to Ping the XG only from that specific IP. If you select this option, all ICMP redirects received by the gateway will be logged in the firewall log. If a host is not responding, ping displays 100% packet loss. pinging lan device from non-sophos router:ping 1.1.1.1 repeat 1000Type escape sequence to abort.Sending 1000, 100-byte ICMP Echos to 1.1.1.1, timeout is 2 seconds:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Being able to push out pings as fast as the receiving device can respond from our non-Sophos routers & firewalls has been a valuable troubleshooting tool for isolating both lan & isp issues. Go to Hosts and Services > IP Host and create remote SSL VPN subnet. DNS server IP:Select the DNS server to which the query is to be sent. Once you are in Device Console mode, enter "show advanced-firewall" to view the current firewall status. I would like to be able to ping our WAN interface from specific external IPs, but the only thing I am seeing I can do currently is allow Ping/Ping6 via the ACLs (Administration > Device Access > Local Service ACLs). The program ping is a computer network tool used to test whether a particular host is reachable across an IP network. Allow ICMP through Gateway from external networks: This option enables forwarding of ICMP packets through the gateway from an external network, i.e., the Internet. Ping works by sending ICMP echo request packets to the target host and listening for ICMP echo response replies. Overview. The output shows if the response was received, packets transmitted and received, packet loss, and round-trip time. Allow ICMP through Gateway: This option enables forwarding of ICMP packets through the gateway if the packets originate from an internal network, i.e., a network without default gateway. Sign in to WebAdmin of Sophos Firewall. If a post (on a question thread) solvesyourquestion use the 'This helped me'link. Features full protection for your home network, including anti-malware, web security and URL filtering, application control, IPS, traffic shaping, VPN, reporting and monitoring, and much . Ping determines the network connection between the device and a host on the network. Device Console and press Enter. Log ICMP redirects: ICMP redirects are sent from one router to another to find a better route for a packet's destination. Global ICMP SettingsThe following global ICMP options are available:Allow ICMP on Gateway: This option enables the gateway to respond to ICMP packets of any kind. 2. Check your internet connection as described in the product documentation. 1997 - 2022 Sophos Ltd. All rights reserved. !Success rate is 100 percent (500/500), round-trip min/avg/max = 1/1/10 mspinging an isp gateway from XG230 for same duration of time:console> ping 3.3.3.3PING 3.3.3.3 (3.3.3.3): 56 data bytes64 bytes from 3.3.3.3: seq=0 ttl=63 time=0.806 ms64 bytes from 3.3.3.3: seq=1 ttl=63 time=0.654 ms64 bytes from 3.3.3.3: seq=2 ttl=63 time=0.785 ms64 bytes from 3.3.3.3: seq=3 ttl=63 time=0.677 ms^C--- 3.3.3.3 ping statistics ---4 packets transmitted, 4 packets received, 0% packet lossround-trip min/avg/max = 0.654/0.730/0.806 ms. packet loss example pinging an internet destination from non-sophos router or firewall: Sending 500, 100-byte ICMP Echos to 8.8.8.8, timeout is 2 seconds: !.!!!!!!!.!!!.!!!!!!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!..!!!!!!!!!!!!!!! Click Add. When IPsec connection bettween Site 1 and Site is established, the round icon in the Connection column will be green. 1. Select the DNS server to send the query to. IP family:Select the type of IP family from the options available of IPv4 or IPv6. The Listening interface is the BO's WAN IP and the Gateway address . Two Pop-out options areLog viewer&Policy tester. Remember to like a post. For more information, see Policy tester. You can allow or deny ICMP error messages via CLI using the following commands: set advanced-firewall icmp-error-message allow Just create a local Service ACL and allow a specific IP to ping. ping6 Interface:Select the interface through which the requests are to be sent. !!!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!..!!!!!!!!.!!!!!!!!!! Sophos Firewall: View traceroute statistics Number of Views25 Sophos Firewall: View the VPN logs from CLI Number of Views164 Known Issues List for Sophos Products Number of Views14.86K Sophos Firewall: View a user's web surfing report Number of Views85 Sophos Firewall: View the status of a service Number of Views80 Configure Sophos XG Firewall as DHCP Server Configure Site-to-Site IPsec VPN between XG and UTM Connect XG Firewall to Parent Proxy deployed in the Internal Network Connect XG Firewall to Parent Proxy deployed on Internet Establish IPSec Connection between XG Firewall and Checkpoint Establish IPsec VPN Connection between Sophos and PaloAlto The Any for icmp wasn't being parsed correctly. Under Local Sevice ACL, you need to leave the Ping/Ping6 Disable for the WAN zone. Enter a valid serial number you have received from Sophos. Help us improve this page by. This bug has been given the official identifier CVE-2022-23093; it is documented in the security advisory FreeBSD-SA-22:15.ping. Under Local Service ACL Exception rule create a rule like this: Source Network/Host = Public IP from where you are going to be Pinging the Sophos XG. When I try to ping google.com, I don't get a reply. Notes : To remove the firewall rule exception from Application Classification and ATP, run the command set ips ac_atp exception fwrules none. Allows remote SSH connections to Sophos Firewall. You can generate and email the saved file to the support team to diagnose and troubleshoot the issue. From RED network then you can ping another devices to a remote network and vice-versa. I tried creating a simple firewall rule to allow ICMP to the WAN interface, but it didn't seem to do anything. Ben, Sophos Firewall requires membership for participation - click to join. Access to local services from zones - Sophos Firewall Last update: 2022-03-11 Access to local services from zones With local service ACL (Access Control List), you control access from custom and default zones to the management services of Sophos Firewall. The steps given below explains how app configurations are pushed to the devices from the MDM portal. Click Import. That was the problem. !!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!..!!!!!!!!!!! Sophos Firewall requires membership for participation - click to join. In the Gateway Endpoint section, select the Start Phase 1 tunnel when Firebox starts check box. Please check the linked articles to understand more about how to use both of these options. In this article, we will take a look at the GUI options for the troubleshooting in Sophos XG. Stop bleeding-edge attacks that are increasingly complex. Ping sends ICMP echo requests to test the connectivity to other hosts. All ICMP rules are set, even with an any/any rule it did not work. Load SIP Module Sophos Firewalls are one of the few devices that require SIP ALG to be enabled as of writing this article. The output shows if the response was received, packets transmitted and received, packet loss if any and the round-trip time. For more information, see Log viewer. Traceroute tool from CLI Sign in to the web admin console. By default, the log viewer shows the firewall logs. Run the command show advanced-firewall. 1997 - 2022 Sophos Ltd. All rights reserved. 1997 - 2022 Sophos Ltd. All rights reserved. You can specify the following settings: Click Traceroute to view route information between the device and specified IP address. Success rate is 93 percent (466/500), round-trip min/avg/max = 8/9/16 ms, packet loss example pinging from XG230:console> ping 1.1.1.1PING 1.1.1.1 (1.1.1.1): 56 data bytes64 bytes from 1.1.1.1: seq=0 ttl=64 time=9.034 ms64 bytes from 1.1.1.1: seq=1 ttl=64 time=0.171 ms64 bytes from 1.1.1.1: seq=2 ttl=64 time=0.153 ms64 bytes from 1.1.1.1: seq=3 ttl=64 time=0.194 ms64 bytes from 1.1.1.1: seq=4 ttl=64 time=0.161 ms64 bytes from 1.1.1.1: seq=5 ttl=64 time=0.187 ms64 bytes from 1.1.1.1: seq=6 ttl=64 time=0.173 ms64 bytes from 1.1.1.1: seq=7 ttl=64 time=0.159 ms64 bytes from 1.1.1.1: seq=8 ttl=64 time=0.198 ms64 bytes from 1.1.1.1: seq=9 ttl=64 time=0.182 ms64 bytes from 1.1.1.1: seq=10 ttl=64 time=0.189 ms64 bytes from 1.1.1.1: seq=11 ttl=64 time=0.167 ms64 bytes from 1.1.1.1: seq=12 ttl=64 time=0.194 ms64 bytes from 1.1.1.1: seq=13 ttl=64 time=0.312 ms64 bytes from 1.1.1.1: seq=14 ttl=64 time=0.162 ms64 bytes from 1.1.1.1: seq=15 ttl=64 time=0.188 ms64 bytes from 1.1.1.1: seq=16 ttl=64 time=0.189 ms64 bytes from 1.1.1.1: seq=17 ttl=64 time=0.163 ms64 bytes from 1.1.1.1: seq=18 ttl=64 time=0.187 ms64 bytes from 1.1.1.1: seq=19 ttl=64 time=0.187 ms64 bytes from 1.1.1.1: seq=20 ttl=64 time=0.244 ms64 bytes from 1.1.1.1: seq=21 ttl=64 time=0.200 ms64 bytes from 1.1.1.1: seq=22 ttl=64 time=0.203 ms64 bytes from 1.1.1.1: seq=23 ttl=64 time=0.238 ms64 bytes from 1.1.1.1: seq=24 ttl=64 time=0.194 ms64 bytes from 1.1.1.1: seq=102 ttl=64 time=2.089 ms64 bytes from 1.1.1.1: seq=103 ttl=64 time=0.334 ms64 bytes from 1.1.1.1: seq=104 ttl=64 time=0.203 ms64 bytes from 1.1.1.1: seq=105 ttl=64 time=0.231 ms64 bytes from 1.1.1.1: seq=106 ttl=64 time=0.196 ms64 bytes from 1.1.1.1: seq=107 ttl=64 time=0.203 ms64 bytes from 1.1.1.1: seq=108 ttl=64 time=0.191 ms64 bytes from 1.1.1.1: seq=109 ttl=64 time=0.189 ms^C--- 1.1.1.1 ping statistics ---110 packets transmitted, 33 packets received, 70% packet lossround-trip min/avg/max = 0.153/0.523/9.034 ms. 1997 - 2022 Sophos Ltd. All rights reserved. Specify the IP address (IPv4 or IPv6) or fully qualified domain name. IP address/Hostname:Specify the IP address (IPv4/IPv6) or fully qualified domain name to be pinged. Have an idea or suggestionregarding our Documentation, Knowledgebase, or Videos? Note If enabled, the ICMP settings apply to all ICMP packets, including ping and tracerouteif sent via ICMP, even if the corresponding ping and traceroute settings are disabled.Ping SettingsThe program ping is a computer network tool used to test whether a particular host is reachable across an IP network. Ping TCP IP IP Sophos Firewall IP !!.!!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!..!!!.!.!!!!!!!!!!. To check if this port is in trunking mode after configuration, enter show running-config command to see. Click Save. Ping determines the network connection between the device and a host on the network. In this case, the activation will fail with the error message No internet connection. The output shows all the routers through which data packets pass on the way from the source system to the destination system, maximum hops and total time taken by the packet to return measured in milliseconds. Select the interface through which you want to send the requests. Routers then change their routing tables and forward the packet to the same destination via the supposedly better route. When doing so, this seems to open it up to every external IP. Please visit our User Assistance forum on the Community to share your feedback! Thank you for contacting the Sophos Community. Turn on the options for which Sophos Firewall generates the CTR. Device Console. Run one of the following commands. Sophos itself can PING any host, but now my clients. To do this, enter the IP address (IPv4 or IPv6). SalishSwede over 9 years ago in reply to dilandau Bingo. Select 4. If you have routable networks and want to search through which interface the device routes the traffic, you can look up the route. To manually control the traffic you need to specifically state the UTM's interface as the destination. !Success rate is 100 percent (1000/1000), round-trip min/avg/max = 1/2/8 mspinging same lan device from XG230 for same duration of time:console> ping 1.1.1.1PING 1.1.1.1 (1.1.1.1): 56 data bytes64 bytes from 1.1.1.1: seq=0 ttl=64 time=0.198 ms64 bytes from 1.1.1.1: seq=1 ttl=64 time=0.119 ms64 bytes from 1.1.1.1: seq=2 ttl=64 time=0.120 ms64 bytes from 1.1.1.1: seq=3 ttl=64 time=0.198 ms^C--- 1.1.1.1 ping statistics ---4 packets transmitted, 4 packets received, 0% packet lossround-trip min/avg/max = 0.119/0.158/0.198 mspinging an isp gateway from non-sophos firewall:ping 2.2.2.2 repeat 500Type escape sequence to abort.Sending 500, 100-byte ICMP Echos to 2.2.2.2, timeout is 2 seconds:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Next, enter the command switchport mode trunk to configure this port to be a port trunk. Sophos. Our Free Home Use Firewall is a fully equipped software version of the Sophos Firewall, available at no cost for home users - no strings attached. Select the optionLookup using all configured serversto view all the available DNS servers configured in the device. Share threat intelligence with other security systems to automatically identify and isolate infected machines. Gateway forwards pings: The gateway forwards ICMP echo request and echo response packets originating from an internal network, i.e., a network without default gateway. Click admin > Console and press Enter. The parameters used are: IP address/Hostname: Specify the IP address (IPv4/IPv6) or fully qualified domain name to be pinged. Sign in to Sophos Firewall. As described above, superuser powers are required only to acquire a raw IP socket from the operating system, not to use the sendto () and recvfrom () functions on that socket afterwards. Interface:Select the interface through which the ICMP echo requests are to be sent. Get Pricing. If it is correct, follow the steps in Connect to the XG from the CLI section. In this video, we'll show you how to: Create a new LAN or DMZ zone. Keep all other Phase 1 settings as the default values. The appliance will listen for SSH connections on the specified port and will allow connections from the specified addresses. #sophos , #ngfw , #firewall , #SophosXG , #security , #systemadministration , #firewalls @Sophos @Sophos Products Best Security Products in industry. ; Branch Office (BO) configuration Configure the RBVPN tunnel. Choose Use VPC configuration file. You can use name lookup to query the domain name service for information about domain names and IP addresses. Go to Hosts and services > IP host and click Add. Procedure Log in to the firewall using any SSH client. Ping is the most common network administration utility used to test the reachability of a host on an Internet Protocol (IP) network and to measure the round-trip time for messages sent from the originating host to a destination computer. Sachin Gurung Team Lead | Sophos Technical Support Knowledge Base|@SophosSupport|Video tutorials Remember to like a post. If you enter a domain name, the server returns the IP address associated with that domain name, and if you enter an IP address, the server returns the domain name associated with that IP address. Sophos Firewall generates the file with the name: CTR____. Choose the configuration file and click Open. If the device has a browser-based proxy setting, make sure that the configured HTTP proxy port is the same in both the Sophos Firewall and the device browser. Sign in to CLI using SSH, telnet, or by clicking admin > Console in the upper-right corner of the Sophos Firewall UI. What to do? Click Browse. To create the ICMPv4 exception, type (or copy and paste) the following command at the prompt and then hit Enter: Using interval timing and response rate, ping estimates the round-trip time and packet loss rate between hosts. Simple Pricing - Select one of our bundles, which include the virtual/hardware appliance of your choice plus all the security services you need. Filter out the iOS apps by selecting the Platform as iOS on the right side of the page. Select the interface through which the ICMP echo requests are to be sent. Jay from Techvids goes over how to configure your Sophos Firewall using either SSL or IPsec remote access VPN.Skip ahead to these sections:00:00 Overview00:2. All the options mentioned below can be accessed under, Ensure that a host computer you are trying to reach is actually operating or the address is reachable or not, Check how long it takes to get a response. Ping from gateway: You can use the ping command on the gateway. To help the support team debug system problems, you can generate a troubleshooting report, consisting of the system's current status file and log files. Sophos Firewall Check the connectivity to Sophos Firewall Verify that the IP and port through which you are accessing the firewall are correct. Device Console and press Enter. The default configuration of the access control list is in the table below. Note: in some cases, the public IP address configured via DHCP is not persisted on the firewall. can you share your ping output? Use the policy tester before and after you edit a rule or policy to verify the applied action. 5.7. In my experience with Astaro/Sophos using Any in the firewall rules for ICMP does not include the UTM's interfaces. Sophos Firewall automatically creates the IPsec profiles, BGP settings, and XFRM interfaces using the settings imported from the configuration file. Enter your password. This feature is enabled by default. If a post (on a question thread) solves. Selecting this option will also provide information about the time taken by each DNS server to resolve the query. Under Local Sevice ACL, you need to leave the Ping/Ping6 Disable for the WAN zone 2. Click OK. Assign interfaces (ports) to different zones. The connection specifies endpoint details, network details, and a preshared key. From the Version drop-down list, select IKEv2. Under Local Service ACL Exception rule create a rule like this: Source Zone = WAN Source Network/Host = Public IP from where you are going to be Pinging the Sophos XG Destination Host = ANY Services = Ping Action = Accept Cloud-Based - Firewall management and selected reporting options come at no extra cost. Specify the IP address (IPv4 or IPv6) or fully qualified domain name you want to ping. By default, the firewall denies all traffic between zones until explicit policies are applied to allow desired traffic. You can specify the following settings: Click Traceroute to view route information between the device and specified IP address. Add firewall rules for traffic crossing zones. Enter URL to be searched in thesearch URL. The policy tester opens in a new browser window. Am I missing something? Go to Site-to-site VPN > Amazon VPC. Ping works by sending ICMP echo request packets to the target host and listening for ICMP echo response replies. Just create a local Service ACL and allow a specific IP to ping. To configure trunking we need to go to config mode and enter the command interface GigabitEthernet 0/2 to enter this port. The output shows if the response was received, packets transmitted and received, packet loss if any and the round-trip time. 2. It opens in a new full-screen browser window. ; Click Apply. Sophos Firewall's Xstream architecture protects your network from the latest threats while accelerating your important SaaS, SD-WAN, and cloud application traffic. When generating log files, the *.log.0 files aren't collected. In the adjacent text box, type the IP address of your Sophos XG firewall WAN connection. For more information and syntax options, see Traceroute. After pressing Save and clicking red icon to enable connect. !!.!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!.!!!!!!!!!!!.!!!!!!!!!!.!.!!!!!!!! Traceroute traces the path taken by a packet from the source system to the destination system. Go toDiagnostics>URL category lookup. trace the path taken by a packet from the source system to the destination system, over the internet. Select 4. If a host isn't responding, ping shows 100 percent packet loss. The output shows all the routers through which data packets pass from the source system to the destination system, maximum hops, and total time taken by the packet to return (measured in milliseconds). Thank you for your feedback. Is there a way to ping from an XG without the 1 second delay between pings and also to receive a visual indicator on packet loss other than just the missing sequence numbers? Add firewall rules for specific zones such as a contractor zone. 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